The Best Choice in Fine Interior

Read the general conditions we offer for a better service and an optimal installation of your floors

RETURN POLICY

Read the general conditions we offer for a better service and an optimal installation of your floors

Chamil floorings (chamil2945 LLC)understands the importance of choosing the right product for your project. If you are not completely satisfied with your store or online purchase, simply return the merchandise to any Chamil floorings (chamil2945 LLC) within 60 days of purchase with a valid sales receipt, and we will refund your purchase. If you do not have a receipt, a valid photo ID is required. Information from the ID will be recorded at the time of the return and retained in a company-wide database of customer return activity that we use to authorize returns and prevent fraud. We reserve the right to limit returns or exchanges without a valid receipt.

  • All returned merchandise must be undamaged and in resalable condition.

  • Your refund will be processed by the same method of payment from your original purchase.

  • Returns over $300.00 where the original payment was cash or check will be processed as a mail refund check.

IMPORTANT - PLEASE READ CAREFULLY

Once a product has been installed, it cannot be returned. Chamil floorings (chamil2945 LLC) is not responsible for product defect or damage, property damage or lost labor costs due to faulty installation. Claims for damage or shortages must be made upon receipt of product. Thoroughly inspect all products before installation as use will constitute acceptance. Installed flooring is considered the property of the owner/installer and cannot be exchanged or returned for any reason.

Cancellations

Once an order has been loaded and is in route to the shipping address, Chamil floorings (chamil2945 LLC) will charge all applicable shipping fees as part of the return. The customer is solely responsible for all outgoing and return shipping costs. Any items returned without return authorization, including canceled orders and refused shipments, are subject to a 15 percent restocking fee.

Refused Orders

DO NOT REFUSE ANY SHIPMENT. If your shipment arrives damaged, call our customer care center at 407 755 2976 immediately for assistance with getting replacements sent to you. (Please see Damages Policy).

If you refuse to accept an order, Chamil floorings (chamil2945 LLC) will charge all applicable shipping fees as part of the return. The customer is solely responsible for all outgoing and return shipping costs. Any items returned without return authorization, including canceled orders and refused shipments, are subject to a 15 percent restocking fee.

DO NOT REFUSE ANY SHIPMENT. If your shipment arrives damaged, call our customer care center at 407 755 2976 immediately for assistance with getting replacements sent to you. (Please see Damages Policy).

If you refuse to accept an order, Chamil floorings (chamil2945 LLC) will charge all applicable shipping fees as part of the return. The customer is solely responsible for all outgoing and return shipping costs. Any items returned without return authorization, including canceled orders and refused shipments, are subject to a 15 percent restocking fee.

Chamil floorings (chamil2945 LLC) Express Return Policy

IMPORTANT INFORMATION – PLEASE READ CAREFULLY

Once tendered, Express Order sales are final and non-returnable. Damaged or defective merchandise can be exchanged for identical product within 30 days of purchase. Order can be cancelled on same day of purchase only.